BodyCraft Therapeutics

Appointment Policy

Respecting each other's time...

Missed Appointments....

Please respect our mutual time and give adequate cancellation notice so that someone waiting for an appointment is able to book. Late cancellation notice deprives someone else of a much needed treatment and myself of daily income. Thank you!

If you feel sick on the day of appointment, please contact me by phone/text as soon as possible. 780-970-3475

A missed appointment IS A NO SHOW if you have not contacted me or arrived by 15 minutes after your appointment time. (After 15 minutes I may leave the premises). A NO SHOW is subject to 50% of your missed appointment fee. 

You may cancel by using:

Website E-Mail: “Reply” to your appointment Notification E-mail or appointment Reminder E-mail with your message to interact with the online appointment book.

General E-Mail: bellrmtmassage@shaw.ca

Cell Phone: 780-970-3475  (24 hour Voicemail or Text)

Automated "appointment reminders"  are sent the day before your appointment. If you need clarification about anything relating to your appointment, please contact me.  

 

Note: I do recognize that occasionally circumstances arise that are out of your control (sudden illness, family emergencies) and so an exception to the above policies will be considered.