BodyCraft Therapeutics

Appointment Policy

Respecting each other's time...

Missed Appointments....

Your appointment time is a valuable slot in my appointment book!  Please respect my time and give adequate cancellation notice so that someone else is able to fill that spot.  Thank you!

Due to COVID-19, your screening form the day before confirms your health and intention to keep your appointment. If you do suddenly feel sick on the day of appointment, please contact me by phone as soon as possible. 780-970-3475. (24 hr cancellation notice is waived at this time).

A missed appointment IS CONSIDERED A NO SHOW if you have not contacted me prior to the appointment or arrived by 15 min after your appointment time. (Late, lost, forgot etc). If I have not heard from you by 15 minutes after appointment time I may leave the premises as this would be considered a No Show. 
A NO SHOW is subject to 50% of your missed appointment fee. 

How to Cancel:

Website E-Mail: “Reply” to your appointment Notification E-mail or appointment Reminder E-mail with your message to interact with the online appointment book.

General E-Mail: bellrmtmassage@shaw.ca

Cell Phone: 780-970-3475  (24 hour Voicemail or Text)

Automated "appointment reminders"  are sent the day before your appointment. Intake and Screening forms will follow by email shortly after. If you are unsure about anything relating to your appointment, please call for clarification. 

 

Note: I do recognize that occasionally circumstances arise that are out of your control (sudden illness, family emergencies) and so an exception to the above policies will be considered.